1. Introduction

Your privacy is important to us. This Privacy Policy explains how PeakaPool ("we", "our", "us") collects, uses, discloses, and protects your information when you use our services. By using PeakaPool, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information to provide and improve our service to you. The types of information we may collect include:

• Personal Identification Information: Name, email address, and phone number which you provide when creating an account.
• Profile Information: Vehicle details (for drivers), profile picture, and any other information you add to your profile.
• Trip Information: Details of rides you post or book, including destination, date, time, and meetup points.
• User Communications: Messages exchanged with other users through our platform and feedback or ratings you provide.

3. How We Use Your Information

We use the information we collect for various purposes:

• To operate, maintain, and improve our platform and services.
• To facilitate the ride-sharing service, including connecting drivers and passengers.
• To communicate with you, including sending service-related notifications and responding to your inquiries.
• To maintain the safety and security of our users and platform, including verifying accounts and investigating suspicious activity.

4. Data Sharing and Disclosure

Your information is shared in the following ways to make the service work:

• Publicly: Information on your public profile, such as your first name, first initial of your last name, and your driver rating, is visible to other users. Details of rides you post are also public.
• Between Users: When a ride is booked and confirmed, we share relevant information between the driver and passenger(s) to facilitate the trip, such as full names and vehicle details. On the day of the trip, contact numbers may be shared for coordination.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

We do not sell your personal information to third parties.

5. Your Rights and Choices

You have the right to access, update, or delete your personal information. You can review and update your account information at any time through your profile settings. If you wish to delete your account, please contact us.